Administration and Customer Service Support Volunteer

We currently have an exciting opportunity to volunteer within our Fundraising team at our Adelaide CBD office on a regular basis.

About Guide Dogs SA/NT

At Guide Dogs SA/NT we use our expertise in dogs and vision to promote independence, participation, inclusion and wellbeing for people with low vision, blindness or specialised support needs.

About the role

The Administration and Customer Service Support Volunteer plays a vital role in supporting the fundraising department with confidential telephone, data entry and professional administrative duties, which include:

• Outbound telephone calls to supporters (no telemarketing) i.e. thank you calls to supporters who have recently donated or left a gift in their will.
• Handwritten correspondence to supporters i.e. birthday or thank you cards.
• Data entry and updating of relevant records on computer software systems.
• Printing, scanning, posting, and filing of various documentation.

About you

• Excellent telephone manner and ability to communicate positively and effectively.
• Good level of computer literacy with accurate typing and data entry skills.
• Sound verbal and written (including handwritten) communication skills.
• Knowledge of the Microsoft Office Suite would be preferred.
• High level attention to detail and ability to follow instructions.
• Ability to maintain confidentiality at all times.

Relevant Police Clearances (costs covered by Guide Dogs SA/NT) will be required upon appointment.

Learn more

For a confidential discussion please call Alison Shields, Program Support Coordinator Individual & Community Fundraising on (08) 8203 8349.

Please ensure your application addresses the requirements of the role as described in the Position Description and enter your details below to apply.